Returns & Exchanges

At Amigo's Honey, we take pride in the quality of our natural honey products; however, due to the perishable nature of food, we can only accept returns on items that arrive damaged or defective. Please contact us within 7 days of delivery to initiate a resolution for any issues with your order.

Return Process

• 1.
  Contact Support

  Email our team at [email protected] with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged packaging or the defective product to help our team assess the claim.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a replacement or refund.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement jar at no extra cost or issue a full refund to your original payment method.